Ordered.
Confirmed.
Packed.
Shipped.
Delivered.

About Us

We Manage Your Account, Orders and Users.

Order management is the Order - to - Cash sales process that sits at the heart of any goods-based B2C and B2B company. Put simply, it’s the end-to-end cycle of receiving and processing a customer order through to fulfillment. Order management is not conducted in isolation; it relies upon almost every department in a company: from a customer service team to the warehouse staff, the accounting department through to delivery partners. When mastered effectively, order management ensures a business’s workflow runs smoothly by establishing efficient processes to keep it moving forward; maintaining customer satisfaction and protecting a company’s reputation.

mymanager

What We Do

Customers expect a one-click process, and in order to encourage loyalty and repeat business, companies need to do as they demand, We provide the same service.

mymanager
Step one:

The process begins when a customer places an order; either online, in-store or over the phone with a customer services representative. The customer’s details are then stored, including order history, volume of orders and payment preferences. Lastly, the customer order is sent to the warehouse.

Step two:

The inventory is then checked by a warehouse manager and continuous supply from vendors is recorded. If inventory runs low, or runs out completely due to a large order, then an order will be placed to the purchasing department.

Step three:

A third-party shipping service (or a company’s own LTL) will then deliver the goods to the consumer and the order is fulfilled.

Step four:

The process begins when a customer places an order; either online, in-store or over the phone with a customer services representative. The customer’s details are then stored, including order history, volume of orders and payment preferences. Lastly, the customer order is sent to the warehouse.

Increase Sales

Expand your business online with our multi-channel inventory management system. Set up and integrate your Amazon, eBay, Etsy, or Shopify account, and start selling your merchandise.

Manage Orders

Manage your offline and online orders with our efficient order management system. Also, you can create purchase orders, backorders and drop shipments, all in a single inventory management application.

End-to-end tracking

Track every item or batch in your inventory with serial number and batch tracking feature. This way, you can either always keep a track on the movement of the items or have better control over the expiry of each batch.

Multiple shipping integrations

Get real-time shipping rates and in-transit details of major shipping carriers and choose a shipping partner for your business, wisely. A much-needed feature for a complete inventory management system.

Accounting and CRM integrations

Our seamless integration with Zoho CRM and Zoho Books automatically syncs all your contacts, orders and help you manage financial data without breaking a sweat.

Warehouse Management

Check stock level, manage inter-warehouse transfer, and generate reports for specific warehouses within seconds. Warehouse inventory management, at your fingertips.

Get In Touch

If you got any questions please do not hesitate to send us a message.

Address

125-Sayona Plaza,
BRTS Road, Surat-395010

Mail

contact@shopno.in
Mon to Fri (10 am – 8 pm)

Phone

Phone: +91 8866779008
Mon to Fri (10 am – 8 pm)